TTEC Holdings, Inc. (TTEC) FY2025 10-K Annual Report
TTEC Holdings, Inc. (TTEC) 10-K annual report for fiscal year 2025, filed with SEC EDGAR on Feb 26, 2026. This page provides AI-powered analysis including business overview, management discussion & analysis (MD&A), risk factors, and key financial data such as revenue, net income, gross margin, operating margin, and return on equity (ROE) extracted from XBRL.
TTEC Holdings, Inc. FY2025 10-K Analysis
Business Overview
- • Core business model: global CX technology and outsourcing services integrating AI-enabled customer experience solutions and digital transformation
- • Emphasis on AI-powered CX integration and expansion of AI-enhanced, technology-enabled, outcomes-focused services across both segments
Management Discussion & Analysis
- • Operating cash flow $121.1M for year ended Dec 31, 2025, supporting liquidity and capital needs
- • Principal liquidity sources: cash from operations, cash/equivalents, borrowings under Credit Facility
Risk Factors
- • Regulatory risk from public sector contracts with U.S. government agencies, facing long procurement cycles, funding constraints, and audit exposure affecting revenue timing and margins
- • Geopolitical risk from sophisticated foreign identity fraud schemes exploiting remote employment, increasing fraud, compliance, and national security risks
TTEC Holdings, Inc. FY2025 Key Financial MetricsXBRL
Revenue
$2.1B
▼ -3.2% YoY
Net Income
-$192M
▲ +40.0% YoY
Operating Margin
-5.5%
▲ +238bp YoY
Net Margin
-9.0%
▲ +553bp YoY
ROE
-170.5%
▼ -5076bp YoY
Total Assets
$1.5B
▼ -14.5% YoY
EPS (Diluted)
$-3.99
▲ +40.8% YoY
Operating Cash Flow
$121M
▲ +305.8% YoY
Source: XBRL data from TTEC Holdings, Inc. FY2025 10-K filing on SEC EDGAR. All figures in USD.
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