Short answer
Sprinklr, Inc. (CXM) filed its Q3 2026 10-Q quarterly report on Sep 3, 2026 for the quarter ended Jul 31, 2026. Quarterly revenue was $214M (up 0.8% year over year) with net income of $7M.
Q3 2026 key financials · XBRL
- Revenue
- $214M
- +0.8% YoY · −2.6% QoQ
- Net income
- $7M
- −43.6% YoY · +70.2% QoQ
- Operating margin
- 4.7%
- Gross margin
- 65.1%
- EPS (diluted)
- $0.03
- −40.0% YoY · +50.0% QoQ
Source: XBRL data from the Sprinklr, Inc. (CXM) Q3 2026 10-Q on SEC EDGAR. USD.
Sprinklr, Inc. Q3 2026 10-Q analysis
AI summary of MD&A and risk factor updates
Management Discussion & Analysis
- Quarterly revenue $213.743M, up 1% YoY from $212.040M
- Subscription revenue $194.845M, up 3% YoY; professional services $18.898M, down 20%
- Subscription gross margin 74% vs 77% YoY; professional services margin (25)% vs (3)%
- Operating margin 5% vs 8% YoY; net margin 3% vs 6%
- Near-term headwinds: higher AI, data, hosting, and service delivery costs; economic pressures affecting renewals and budgets
Risk Factors
- AI liability and reputational risk, newly highlighted by agentic AI adoption in products
- Data privacy compliance risk, with changing obligations exposing Sprinklr to investigations, fines, litigation, and mass arbitration
- CCaaS implementation risk, with prior project difficulties causing customer dissatisfaction, customer losses, and delayed revenue recognition
- Competitive platform risk, as channel providers may alter APIs, technical limitations, legal restrictions, or monetization models
- Profitability risk, with accumulated deficit of $289.4 million as of July 31, 2026 despite recent profitability
Generated from the filing text; verify against the original. 10-K vs 10-Q vs 8-K
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