10-K annual report · filed Feb 26, 2026

Teladoc Health, Inc. (TDOC) FY2025 10-K Annual Report

Short answer

Teladoc Health, Inc. (TDOC) filed its fiscal 2025 10-K annual report with the SEC on Feb 26, 2026. It reported revenue of $2.5B (−1.5% year over year) and net income of −$200M.

  • Top risk flagged: Regulatory risk: Impact of Patient Protection and Affordable Care Act (PPACA) and related laws reducing Medicare payments up to 2% annually through 2030

FY2025 key financial metrics · XBRL

Revenue
$2.5B
−1.5% YoY
Net income
−$200M
+80.0% YoY
Operating margin
-10.4%
+29.3 pp YoY
EPS (diluted)
−$1.14
+80.6% YoY
ROE
-14.5%
+52.7 pp YoY
Operating cash flow
$294M
+0.2% YoY

Source: XBRL data from the Teladoc Health, Inc. (TDOC) FY2025 10-K on SEC EDGAR. USD.

Teladoc Health, Inc. FY2025 10-K analysis

AI summary of each section, grounded in the filing text

Business Overview

  • Core business model: Global virtual care leader offering integrated healthcare services via technology platforms to employers, health plans, and individuals
  • New emphasis on AI-enhanced capabilities: Advanced AI-driven predictive analytics, personalized engagement, and AI-enabled clinical documentation improvements launched in Prism platform
  • Strategic shift to integrated mental health: Expanded mental health services fully embedded across longitudinal care programs and national rollout of insurance coverage acceptance for BetterHelp
  • Notable metric: Access for approximately 102 million U.S. members, with 17.1 million telehealth visits completed in 2025 across B2B and D2C channels
  • Unique fact: Established The Institute for Patient Safety and Quality of Virtual Care, first US-certified Patient Safety Organization dedicated to virtual care

Management Discussion & Analysis

  • Revenue details for FY2025 vs FY2024 omitted; see 2024 10-K filed Feb 27, 2025 for full YoY analysis
  • U.S. Integrated Care members +9% YoY, increased by 8.0 million to 101.8 million as of Dec 31, 2025
  • Average monthly revenue per U.S. Integrated Care member down to $1.29 from $1.37 YoY, reflecting new member onboarding
  • BetterHelp paying users declined 5% YoY to 0.39 million for year ended Dec 31, 2025
  • $71.8 million goodwill impairments recorded in 2025 on Integrated Care acquisitions (Telecare, Catapult Health)
  • Goodwill balance $283.2 million as of Dec 31, 2025, all in BetterHelp segment; no impairment recorded on annual test
  • Amortization expense increased by $7.7 million in 2025 due to decreased useful life of trademarks; expects +$30.7 million in 2026
  • Risks from tariffs on imported components could impact operations; continued evaluation ongoing
  • Refunds on BetterHelp service $49.9 million in 2025 vs $84.0 million in 2024
  • Seasonality noted: Integrated Care strong in Q1 and Q4; BetterHelp reduces marketing spend in Q4 causing weaker operating income in Q1

Risk Factors

  • Regulatory risk: Impact of Patient Protection and Affordable Care Act (PPACA) and related laws reducing Medicare payments up to 2% annually through 2030
  • Geopolitical/macroeconomic threat: Revenue risk from potential Client mergers/acquisitions causing contract cancellations or non-renewals impacting 19% total revenue from top five Clients
  • Operational/supply chain vulnerability: Dependence on limited third-party suppliers for timely materials access risks supply chain disruptions and cost inflation
  • Competitive risk: Pricing pressure and market share loss from well-financed health plans and tech companies developing discounted competing virtual care services
  • Financial risk: Accumulated deficit $16.4B with net losses $200.3M in 2025 and $1B in 2024; reliance on raising capital on uncertain terms to fund operations

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